Dash is a replacement driver service that allows you to have a trained driver operate your own personal car when you cannot or should not drive. This article answers the most frequently asked questions about Dash
1. What exactly is Dash and how is it different from Snapp and Tapsi?
What is Dash? Dash is a replacement driver service. In this service, you keep your own personal car and simply hand over the driving to another driver
Main difference from ride-hailing: With Snapp and Tapsi, a car and driver are sent to transport you With Dash, your own car stays with you, and a driver is sent to drive your car. That means: your personal car + a driver from Dash
2. In what situations do you need a replacement driver?
There are various situations where you might need Dash:
- After surgery or cosmetic procedures: When your doctor has prohibited driving
- Fatigue and drowsiness: After a long trip or a hard workday
- Medication use: Medications that affect focus and reaction time
- Returning from a party: When you are not fit to drive
- Need for your car at the destination: When you want your own car to be with you
3. How can I request a Dash driver?
To request a driver, there are several contact methods:
- Bale : Message @ever_angella
- Instagram: Direct message @dashh.ir
- Website: Fill out the request form at dashh.ir
- Phone call: For urgent cases, call directly
Information needed: origin, destination, date and time, number of passengers, and vehicle details (plate and model)
4. How much does Dash cost?
Dash pricing is based on trip duration:
- Hourly rate: Between 200,000 and 300,000 Toman.
- Minimum rental time: 2 hours.
With Dash, fuel and wear-and-tear costs are your responsibility since your own car is used. In return, your personal car stays with you at the destination
5. How is the safety of Dash drivers guaranteed?
Dash is designed with multiple security layers:
- Electronic identity verification: Drivers register with facial recognition and a live selfie.
- Criminal background check: Verified through Iran’s police (Faraja)
- First aid training: Dash drivers have completed basic first aid courses
- Driver details before the trip: You receive the driver’s name, photo, and vehicle information in advance
- Vehicle condition record: Mileage and fuel are logged at pickup and drop-off
6. If a Dash driver has an accident with my car, who is responsible for the damage?
This is one of the most important questions:
- Your car’s third-party insurance: Covers damage to third parties
- Driver accident insurance: Dash drivers are covered by accident insurance
- Vehicle liability: Damage responsibility is clearly defined in the Dash contract
7. Can I request a female driver?
Currently, Dash assigns the nearest verified driver. If you need a female driver, you can coordinate with Dash support before the trip
8. In which cities is Dash available?
Dash provides services throughout Iran
Conclusion
Dash is a simple and effective solution for situations where you have a car but cannot drive. With transparent processes, verified drivers, and fair pricing, Dash strives to provide safe and stress-free trips for its users.
Dash | Your car, our driver
To request a driver or for partnership, visit dashh.ir or message @ever_angella on telegram or what's up
